Delivery

Thank you for shopping with us. Our goal is to ensure your shopping experience is smooth and efficient. Below is our shipping policy, which complies with UK, EU, and International Laws.

Free Standard Worldwide Shipping

We offer free standard shipping on all orders, regardless of destination.

Shipping Times

  • Standard Shipping: 5-7 working days

Order Processing

  • Processing Hours: Monday to Thursday, 9:00 AM to 5:00 PM (GMT)
  • Friday Orders: Orders placed after 1:00 PM (GMT) on Friday will be processed the following working day (Monday).
  • Processing Time: Orders can take 24-48 hours to be processed.

Important Information

  • Order Changes and Cancellations: Once an order has been placed, it cannot be changed, amended, or cancelled.
  • Order Confirmation: You will receive an email confirmation once your order has been processed and dispatched.
  • Tracking: Once your order has been shipped, you will receive a tracking number to monitor the status of your delivery. Please Note Some Items/Orders are sent using our non tracked delivery service and if the order contains multiple products, your order may arrive in separate packages depending on which fulfilment centre has been used for each product.

Compliance with Laws

Our shipping practices comply with UK, EU, and international shipping laws, ensuring that your orders are handled with care and in accordance with legal requirements.

Delivery Partners

We work with reliable global delivery partners to ensure your order arrives safely and on time. However, please note that shipping times are estimated and can be affected by factors beyond our control, such as customs processing and local postal services.

Customs and Duties

For international orders, customs and import duties may apply depending on the destination country. These charges are not included in the purchase price and are the responsibility of the recipient. We recommend checking with your local customs office for further information.

Contact Us

If you have any questions or concerns regarding your order, please contact our customer service team at CustomerSupport@Premierelectro.com

Our team is available Monday to Thursday, 9:00 AM to 5:00 PM (GMT).

Thank you for choosing us. We appreciate your business and strive to provide you with exceptional service.